Community Forum

Email

Highlighted
Frequent Visitor

Email

I haven't been able to connect to my comcast email for 5 weeks. I sign in and all I receive is Xfinity is downloading your email. Which it never does ! I have tried turning off any software or other item sthat will block pop-ups, adds etc. I have also turned off any intrernet protection (at the same time) Same problem exists Local customer support and support from corporate office has been no help ! If I didn't have my email address for relies from doctors etc. I'd drop comcast. Frontier is looking better and better
Highlighted
Expert

Re: Email


@applelane wrote:
I haven't been able to connect to my comcast email for 5 weeks. I sign in and all I receive is Xfinity is downloading your email. Which it never does ! I have tried turning off any software or other item sthat will block pop-ups, adds etc. I have also turned off any intrernet protection (at the same time) Same problem exists Local customer support and support from corporate office has been no help ! If I didn't have my email address for relies from doctors etc. I'd drop comcast. Frontier is looking better and better

Are you using webmail to get your email or an email client, and if so, which one?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!