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Assuming you are feferring to your primary Comcast email address--------you can't close it. It is your sign-in credential for all things Comcast on the internet. You can change it if you like, but you have to have a user ID. That said, nothing requires that you use your Comcast email address as your main email action. You can use email from any email provider you like----------Yahoo, Outlook.com, Mail.com, Gmail, and the list goes on.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
