Until about 2 weeks ago I was receiving emails from the National Park domain - NPS.gov. Now they are rejected by some change to DKIM/DMARC policy. This is causing me a problem since I am a campground host and need these emails.
This is one (typical) error message:
550 5.2.0 G1f8ifwP81Z1VG1jyi8EMv Message rejected due to DMARC. Please see http://postmaster.comcast.net/
Can't I specify that I want all mail from a particular domain?
My mailing address is <me>@comcast.net.
As best I can tell this is not a setting I can change from my computer.
Any help would be appreciated.
Comcast email doesn't have a whitelist capability. To get help with this situation you need to call Comcast security------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
First, thank you for your reply. I will call them asap. Hopefully they will be a bit more helpful than the regular customer service - who sent me a test email and said everything works.
My first attempt was a total failure. It took me 15 minutes to convince the agent that I really wanted to receive the email in question - that it wasn't spam or phishing - and that it was really being forwarded by myself. I am afraid the language barrier was to difficult to overcome.
I will make another attempt when I have more time and will insist to speak to a fluent English speaker.