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Email to a comcast.net email account not getting through

kdcwood
New Poster
‎04-07-2020 05:22 PM

Email to a comcast.net email account not getting through

I own a travel company.  I am trying to email a client with a comcast.net email address that I have corresponded with before. 

 

My email message bounced and I got this error message:

 

all hosts for 'comcast.net' have been failing for a long time (and retry time not reached)

 

I realize now that other emails to comcast.net recently bounced.

 

Perhaps my address has been blocked as spam.  Can you help?  I do have several active clients with comcast-net addresses.  Thank you!

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ComcastCSAEmail
Official Employee
‎04-07-2020 05:28 PM

Re: Email to a comcast.net email account not getting through

please PM me the domain you are having issues with.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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