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Email text scrambled

jocahill
Regular Visitor

Email text scrambled

I have replied to an email sent to with commentary in the text portion of their email included in the reply.  When I typed it, all looked fine.  After I sent it I can see that all of the text is scrambled and pieces are all over the email in different places.  Is there a way to fix this, essentially reorder efficiently what was originally sent?

ComcastBillie
Official Employee

Re: Email text scrambled

Thank you for reaching out to us here on the Forums, I would love to see if we can help you find a resolution to the email issue. Can you tell me how you are accessing your email? Is it through the Xfinity Connect app on a mobile device, the web portal or through a 3rd party email client? 


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jocahill
Regular Visitor

Re: Email text scrambled

Via the comcast internet site (Xfinity) using Google Chrome browser.

 

ComcastBillie
Official Employee

Re: Email text scrambled

Thank you so much for clarifying that for me! I'd like to look into this a little further, please click on my handle "ComcastBillie" and send us a private message with your full name and address to get started.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!