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Email not working

New Poster

Email not working

I'm not able to recieve emails from most of my contacts. I can email them with no problems. I get bank emails and stuff like that just not from my contacts. What settings do i need to change to be able to recieve emails from my contacts. Thanks

Expert

Re: Email not working


@Texjim wrote:

I'm not able to recieve emails from most of my contacts. I can email them with no problems. I get bank emails and stuff like that just not from my contacts. What settings do i need to change to be able to recieve emails from my contacts. Thanks


Are your contacts getting any error message when they try to send to you?



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New Poster

Re: Email not working

yes

Expert

Re: Email not working


@Texjim wrote:

yes


It would be helpful to know what the error messages say......


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New Poster

Re: Email not working

It's telling them "Sorry to inform you that your message could not be delivered to one or more recipients."

New Poster

Re: Email not working

Still not receiving emails form certain contacts.

Expert

Re: Email not working


@Texjim wrote:

It's telling them "Sorry to inform you that your message could not be delivered to one or more recipients."


There is the possibility that if your sender was sending to  a group, that  one of the other email addresses  is the source of the problem.



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