Texjim's profile

New Poster

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4 Messages

Saturday, October 5th, 2019 6:00 AM

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Email not working

I'm not able to recieve emails from most of my contacts. I can email them with no problems. I get bank emails and stuff like that just not from my contacts. What settings do i need to change to be able to recieve emails from my contacts. Thanks

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Expert

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29.7K Messages

6 years ago


@Texjim wrote:

I'm not able to recieve emails from most of my contacts. I can email them with no problems. I get bank emails and stuff like that just not from my contacts. What settings do i need to change to be able to recieve emails from my contacts. Thanks


Are your contacts getting any error message when they try to send to you?

New Poster

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4 Messages

6 years ago

yes

Expert

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31.9K Messages

6 years ago


@Texjim wrote:

yes


It would be helpful to know what the error messages say......

New Poster

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4 Messages

6 years ago

It's telling them "Sorry to inform you that your message could not be delivered to one or more recipients."

New Poster

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4 Messages

6 years ago

Still not receiving emails form certain contacts.

Expert

 • 

29.7K Messages

6 years ago


@Texjim wrote:

It's telling them "Sorry to inform you that your message could not be delivered to one or more recipients."


There is the possibility that if your sender was sending to  a group, that  one of the other email addresses  is the source of the problem.

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