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please refer to: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience
Check your settings under "Auto Forward" and "Filter Rules". It appears your email has likely been compromised and someone set up rules that deletes all your emails. Be sure to change your password along with running Anti-Virus and Anti-Malware scans on all of your devices. Consider setting up two-factor authentication under My Account as well.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
