Email not working anymore

[Sledge-Hammer]

I have been trying to figure this ou but it looks like comcast/xfinity has blocked ip addresses on its own network from receiving email.  As of a few days ago I am unable to use Outlook, or even a third party program that I have that sits in the tray and alerts me if I have mail.  When I looked at the logs I see that the IP that I get from comcast is blocked.

PopCmdResp: +OK
PopCmdSent: PASS ****
PopCmdResp: -ERR [AUTH] Your IP is on a blocklist, for more details please go to https://www.spamhaus.org/query/ip/73.76.170.161
POP3 response indicates failure.
PASS_response: -ERR [AUTH] Your IP is on a blocklist, for more details please go to https://www.spamhaus.org/query/ip/73.76.170.161

POP3 authentication failed
--Pop3Authenticate
Authentication failed.
Timestamp-3: 1:13:57.387
Failed.
--VerifyPopLogin

Please dont post any nonsense about clearing out the cache or use a different browser.  On a side note, I can access email using the webmail interface but its not what I want to use.

[BruceW]

If you follow the CBL lookup link on that page, it says:

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RESULTS OF LOOKUP

73.76.170.161 is listed

This IP address was detected and listed 2 times in the past 28 days, and 0 times in the past 24 hours. The most recent detection was at Tue Oct 1 01:45:00 2019 UTC +/- 5 minutes

The IP Address (73.76.170.161) is infected with or NATting for a computer infected by the Gozi botnet. Gozi is also known as Ursnif, Snifula and Papras.

[more]

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You'll need to clean up your system, or persuade Spamhaus that it isn't dirty.

[Sledge-Hammer]

Appreciate the info.  Looks like I will have to block the kids computers again.