Frequent Visitor
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6 Messages
Email not sending - sometimes
So I had this problem back in January time frame. I'd send an e-mail and it would look like it was sending, would end up in my sent folder. But the recepient would never recieve. I messaged with someone here and my stuff was getting marked as spam.
I switched to using comcast e-mail in the browser and it seemed like it was going ok. That is annoying but I hadn't tried to transition back again. But again the last few weeks having the same issue. Including even e-mailing BACK to myself. I never get a bounce or an error. It just disappears but looks like it is being sent because everything is in the sent folder.
Seems more common in e-mails that include links or a number of addresses or forwards. I've had the same e-mail address for years.
kathybear4
Contributor
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22 Messages
5 years ago
I'm having the same problem. I try to send an e-mail to an address I'm sure is good, but it just spins and stays a grey message. It doesn't send and doesn't save as a draft.
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kimck
Frequent Visitor
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6 Messages
5 years ago
I don't think that is exactly my situation? Mine looks like it sends. The window closes, it exists in my sent folder as a sent mail. It is just never received on the other end, even in spam folders.
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sschneeberger1
Frequent Visitor
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16 Messages
5 years ago
Hi,
I have this problem and posted a day or two ago on this forum. Hours on the phone with Comcast and still have the problem. Did you ever get yours resolved?
Thanks,
Susan
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kimck
Frequent Visitor
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6 Messages
5 years ago
No! Someone responded to me back and January when I had this issue and it seemed like it was fine for a while. I haven't had time to follow up on it this week, I haven't recieved other responses here or privately.
Whoever I communicated with in January (and I think it was a comcast employee) said some of my outgoing mail was getting flagged as spam. I don't know why it would trash your outgoing mail without bouncing it back at a minimum. I'm just sending normal mail to individuals or possibly small groups. Anything with a link or a forward involved seemed to be more susceptible to not getting out. Very frustrating! Seriously thinking of switching.
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kimck
Frequent Visitor
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6 Messages
5 years ago
And yet still no comments or help with this issue.
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Again
Expert
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31.9K Messages
5 years ago
You joined in January and made one post in a thread saying you had the same issue. I posted a link in that thread for Comcast settings with an email client. Did anyone other than myself respond to you, maybe in a Private Message?
At any rate, here is that link again, so check your settings, although I don't know why they would arbitrarily change. Also, if you have a signature with a link that is added to your outgoing emails, try removing the link.
https://forums.xfinity.com/t5/Internet/ANSWERED-How-to-Set-Up-Your-Comcast-Email-Address-with-an/ta-p/3258506
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tofull
Regular Visitor
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2 Messages
5 years ago
I've been having the same issues recently. I'm using Eudora. I have no problems downloading any e-mails. There's a "SSL Negotiation Failed: Unknown Error The connection with the server has been lost Cause: (200)" message when connecting to smtp.comcast.net . I'm using Required, STARTTLS with Port 587. I've tried deleting and re-installing the certificate with no success. Everything was working fine up until August 16.
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Again
Expert
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31.9K Messages
5 years ago
See if the answer here solves your certificate problem. Also, review the settings in the link I posted above.
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