Email not sending - sometimes

[kimck]

So I had this problem back in January time frame.  I'd send an e-mail and it would look like  it was sending, would end up in my sent folder.  But the recepient would never recieve.  I messaged with someone here and my stuff was getting marked as spam.

I switched to using comcast e-mail in the browser and it seemed like it was going ok.  That is annoying but I hadn't tried to transition back again.   But again the last few weeks having the same issue.   Including even e-mailing BACK to myself.  I never get a bounce or an error.  It just disappears but  looks like it is being sent because everything is in the sent folder. 

Seems more common in e-mails that include links or a number of addresses or forwards.  I've had the same e-mail address for years.  

[kathybear4]

I'm having the same problem. I try to send an e-mail to an address I'm sure is good, but it just spins and stays a grey message. It doesn't send and doesn't save as a draft.

[kimck]

I don't think that is exactly my situation?  Mine looks like it sends.  The window closes, it exists in my sent folder as a sent mail.  It is just never received on the other end, even in spam folders.  

[sschneeberger1]

Hi,

I have this problem and posted a day or two ago on this forum. Hours on the phone with Comcast and still have the problem.  Did you ever get yours resolved?

Thanks,

Susan

[kimck]

No!  Someone responded to me back and January when I had this issue and it seemed like it was fine for a while.  I haven't had time to follow up on it this week, I haven't recieved other responses here or privately.

Whoever I communicated with in January (and I think it was a comcast employee) said some of my outgoing mail was getting flagged as spam.  I don't know why it would trash your outgoing mail without bouncing it back at a minimum.  I'm just sending normal mail to individuals or possibly small groups.  Anything with a link or a forward involved seemed to be more susceptible to not getting out.  Very frustrating!  Seriously thinking of switching.  

[kimck]

And yet still no comments or help with this issue.

[Again]

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@kimck wrote:

No!  Someone responded to me back and January when I had this issue and it seemed like it was fine for a while.  I haven't had time to follow up on it this week, I haven't recieved other responses here or privately.

Whoever I communicated with in January (and I think it was a comcast employee) said some of my outgoing mail was getting flagged as spam.  I don't know why it would trash your outgoing mail without bouncing it back at a minimum.  I'm just sending normal mail to individuals or possibly small groups.  Anything with a link or a forward involved seemed to be more susceptible to not getting out.  Very frustrating!  Seriously thinking of switching.  

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You joined in January and made one post in a thread saying you had the same issue.  I posted a link in that thread for Comcast settings with an email client.  Did anyone other than myself respond to you, maybe in a Private Message?

At any rate, here is that link again, so check your settings, although I don't know why they would arbitrarily change.  Also, if you have a signature with a link that is added to your outgoing emails, try removing the link. 

https://forums.xfinity.com/t5/Internet/ANSWERED-How-to-Set-Up-Your-Comcast-Email-Address-with-an/ta-...

[tofull]

I've been having the same issues recently.  I'm using Eudora.  I have no problems downloading any e-mails.  There's a "SSL Negotiation Failed: Unknown Error The connection with the server has been lost  Cause: (200)" message when connecting to smtp.comcast.net .   I'm using Required, STARTTLS with Port 587.  I've tried deleting and re-installing the certificate with no success.  Everything was working fine up until August 16.

[Again]

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@tofull wrote:

I've been having the same issues recently.  I'm using Eudora.  I have no problems downloading any e-mails.  There's a "SSL Negotiation Failed: Unknown Error The connection with the server has been lost  Cause: (200)" message when connecting to smtp.comcast.net .   I'm using Required, STARTTLS with Port 587.  I've tried deleting and re-installing the certificate with no success.  Everything was working fine up until August 16.

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See if the answer here solves your certificate problem.  Also, review the settings in the link I posted above.