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Thursday, March 26th, 2020 5:00 PM
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Expert
29.7K Messages
5 years ago
Are you using only the webmail interface, or an email app or desktop client? Have you tried sending yourself a test message from some other account you have like Yahoo or Gmail?
Official Employee
1K Messages
@Poppyseeddeli wrote:I’m not receiving any email messages in my inbox. I can send messages from my email but I can’t receive any.
please disable any email filters and email forwarding. Let me know if that had no effect.
Latoque
Expert
•
29.7K Messages
5 years ago
Are you using only the webmail interface, or an email app or desktop client? Have you tried sending yourself a test message from some other account you have like Yahoo or Gmail?
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
please disable any email filters and email forwarding. Let me know if that had no effect.
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