Email inbox showing all "senders" in bold, even if I have already read email

Did you try refreshing the page?  Also----------

Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

@crackers1  Did you ever figure this out? It's driving me crazy too!!!

I tried all these suggestions and nothing changed. I suspect this was due to a re-design from Comcast. They recently changed the way "Compose Email" works, as it now opens a pop-up window to Compose an email. I also noticed the spacing between the emails in the Inbox has gotten tighter as well. See the attached images for before / after looks. Please let me know if you learn anything more about this. It's really frustrating to look at and try to determine which are read vs. unread emails!!

I can't get my screen grabs to show up in this form post. 😕

Still no luck fixing it.  But I'm glad to know I'm not alone. 🙂  Yes, it happened at the same time they changed the "compose" function, although the two seem unrelated.  It's still driving me crazy.

I have this same question/problem.  It started happening after xfinity changed to a new compose form.  I HATE this BOLD!!!  HOW CAN I GET RID OF IT??????

I found that restarting my whole computer sometimes (but not always) corrects it. It comes back randomly though, as does the "pop-out" Compose window. It's like the UI keeps switching back and forth between the "old" way and the "re-designed" way. It's confounding. I'll keep searching for answers. Thanks for chiming in.

Thanks for the update and tip! I'll give it a shot when I get home!

I went to   Mail  above (it was tricky to get there cuz it does not show up sometimes)

And poked around in there  -  I found something to check/uncheck about making bold not appear in unopened  mail - which was not exactly what we were looking for.  BUT (for  now anyway) the bold went away from the opened sender names and did show for the unopened senders names - it was the same as it used to be.  This is NOT what the box checked said it would do, but it is what we are looking for.  I hope it stays.  I too was getting a headache from all that bold.  Good luck to you!

 Can you specify where you went to “Mail above” & how you got to the place you were able “to check/uncheck about making bold not appear inunopened  mail”?  I just started having the same problem with all emails staying in bold.  I’m also having a problem with just the sender showing up in my email list where previously a portion of the subject used to appear as well.  Now there are some unintelligible characters superimposed over the amount of KB used by the particular email.  I can’t find anyway to fix these issues. Thanks.

Today email is back to normal.  I’m not sure why.  I didn’t do anything.  Just glad it’s working as it should.

Yes, the same is happening for me.  It's driving me crazy too!

maybe cuz Comcast isn't happy with how this conversation is going....