x4geo's profile

Regular Visitor

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5 Messages

Monday, August 3rd, 2020 10:00 AM

Closed

Email from my bank always going to spam

I discovered that emails from my bank have been getting flagged as SPAM since the beginning of July.  I've marked them as NOT SPAM and tried setting up a rule to KEEP them in my inbox without any success.   I can provide the message headers separately, but would appreciate any help resolving this matter.  @ComcastCSAEmail 

 

Thank you

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Accepted Solution

Official Employee

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103 Messages

5 years ago

@geopack  Hello, are you able to PM the headers? We can review the issue further with the headers. 

Regular Visitor

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5 Messages

5 years ago

@ComcastSPAAbuse  I sent them to @ComcastCSAEmail via PM yesterday, but will resend to you as well.   Thank you

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