Community Forum

Email from Squarespace.com

Highlighted
Regular Visitor

Email from Squarespace.com

I'm not receiving emails from Squarespace.com. Can you please look into this? 

Highlighted
Expert

Re: Email from Squarespace.com

Did you check to see if they went to the Spam folder?  If not you need to call Comcast security and see if there is a blocking issue for that sender's domain----------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Email from Squarespace.com

100% of all squarespace.com emails sent to you are being delivered to your inbox by the Comcast.net server. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!