New Poster
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1 Message
Email folders gone
I followed the instructions to recover deleted folders... go to trash and right click. There is NO folder recovery option. How do I recover my folders. The emails are still on the server but I organized important ones for 2020 and 99% of the folders are still missing.
XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
The trash does not categorize trashed emails by folder. It will only contain emails that were moved to trash. It will not restore folders themselves.
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