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Email address.

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New Poster

Email address.

I have 5 Comcast email addresses.  I want to change one of them but cant find the info on how to do it. 

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Expert

Re: Email address.

 

 

Yes, you can change the user ID-----that portion of the email address to the left of the @ symbol. On the Xfinity home page, click on "My Account" at the top. Sign in again. On the top of the landing page, click on "Users". The account name should now show. To the right, click on "Edit", and follow the prompts.

Caution-----once you change the user ID, you CANNOT get the old one back. So make sure the new one is really what you want.



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New Poster

Re: Email address.

The page you have refered me to will not let me edit the name

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Expert

Re: Email address.


@Bob178 wrote:

The page you have refered me to will not let me edit the name


Did you sign into the primary or the secondary account you want to change?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!