I have suddenly stopped receiving emails from a certain email address, and previously had been receiving for years. It is not going in to spam folder.
Solved! Go to Solution.
Somewhat the same thing happened to me 2 weeks back. The recipient let me know that an email they sent to me, bounced back to them. They did not type my email address incorrectly as they just clicked "reply" to an email I sent to them. They were later able to send it successfully. Have also noted a large number of spam email lately. So, I do not have an answer for you, but can validate that something is not quite right.
Thanks for response.
Very frustrating. I really need to recieve the emails.
I don't know what else to do
Hoping that a moderator will jump in with advice
Call Comcast security to see if there is a blocking issue for that sender's domain-------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
feel free to click on my name and send me a message with the email you are having this issue with. (To and From)
it may take some time to appear, but for the time being can you please post the domain in here.
looking at our server logs the domain has succesfully delivered all emails to our subscribers in the past 14 days. If you are not receiving emails from the domain, the domain will need to investigate why. Comcast is not blocking or filtering the domain.
it was only able to confirm that the domain is not sending you emails. You will want to follow up with the domain on the reason why if you are subscribed to receive emails from them.