realtorbrandi's profile

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5 Messages

Wednesday, October 23rd, 2019 3:00 AM

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Email Usage Message

I keep getting the pop up that I am near or over 10GB of Email Usage. I have less emails now then I have had since having Comcast. I have also went in and deleted TONS of emails, folders with emails and emptied trash and it only changed by 1%. What is the deal? There is no way I have 99% Email Usage right now. 

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Expert

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29.7K Messages

6 years ago

Did you also clean out the Sent and Drafts folders?  If it's not that, call Comcast security and have them look at your account------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Expert

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1.4K Messages

6 years ago

Sort your emails by size to check for large emails or emails with large attachments. Save the large emails and/or attachments to your storage, and delete them from Connect.

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