Community Forum

Email Upgrades

nervoh
New Poster

Email Upgrades

received an email from Stating my email will shut down if I do not upgrade.

 

Is this a scam?

BruceW
Gold Problem Solver

Re: Email Upgrades


@nervoh wrote: ... Is this a scam?

Probably, although we can't say for sure without more information.

 

If you can, check suspicious email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. See https://www.xfinity.com/support/articles/comcast-verified-email. If the logo is missing when you view the message in webmail, the message is not from Comcast.

Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not even in Comcast's own email app. It's only visible when you use their web email site.