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Email Name

GaryMukilteo
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Email Name

When I send an email my first name is correct (Capital first letter, small following letters).  My last name, however, is all capital letters.  I cannot get this fixed (even called XFinity).  I've gone into My Account then Users and the name is correct.  Can anyone tell me how to fix it?

Again
Expert

Re: Email Name


@GaryMukilteo wrote:

When I send an email my first name is correct (Capital first letter, small following letters).  My last name, however, is all capital letters.  I cannot get this fixed (even called XFinity).  I've gone into My Account then Users and the name is correct.  Can anyone tell me how to fix it?


  • Open a Compose window in webmail
  • On the From line you'll see a down arrow at the end of your email address
  • Click on the arrow and then on Edit names
  • Put a check mark in the box next to the name you want to correct and then fill in the box as you would like your name to appear
  • Click Save
  • Your name should then be corrected on your outgoing mail

 


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