GaryMukilteo's profile

New Poster

 • 

1 Message

Friday, June 5th, 2020 10:00 AM

Closed

Email Name

When I send an email my first name is correct (Capital first letter, small following letters).  My last name, however, is all capital letters.  I cannot get this fixed (even called XFinity).  I've gone into My Account then Users and the name is correct.  Can anyone tell me how to fix it?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Expert

 • 

31.8K Messages

5 years ago


@GaryMukilteo wrote:

When I send an email my first name is correct (Capital first letter, small following letters).  My last name, however, is all capital letters.  I cannot get this fixed (even called XFinity).  I've gone into My Account then Users and the name is correct.  Can anyone tell me how to fix it?


  • Open a Compose window in webmail
  • On the From line you'll see a down arrow at the end of your email address
  • Click on the arrow and then on Edit names
  • Put a check mark in the box next to the name you want to correct and then fill in the box as you would like your name to appear
  • Click Save
  • Your name should then be corrected on your outgoing mail

 

forum icon

New to the Community?

Start Here