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Email Inbox Missing Emails

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Frequent Visitor

Email Inbox Missing Emails

I signed onto the Xfinity site and signed on to get emails in my Inbox.  It was working yesterday.  All my emails appeared.

 

Today, I signed on w/my credentials, and none of my emails appear in any of my folders (Inbox, Send, Trash, etc.)  I tried to refresh emails and the same site, and nothing works.

 

I can still get emails on my iPhone which uses the "comcast.net" extension, but not via the xfinity site.

 

Any solutions?

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Expert

Re: Email Inbox Missing Emails

How are you accessing the email on (presumably) your computer?  With only the website and a browser?  Or a desktop client like Outlook?  How are you accessing it on the phone?



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Frequent Visitor

Re: Email Inbox Missing Emails

Only the Xfinity website. I am on a friend’s laptop while on vacation. If I use his email client it enters him as the sender. I have used this method when I type longer emails and it’s worked fine. For some reason, it worked okay 2 days ago, but yesterday & today no downloads.
As for iPhone, I use my “Comcast.net” address and it works on the Apple email icon.
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Frequent Visitor

Re: Email Inbox Missing Emails

Started working and my emails are now downloading. Don’t know what happeo