Community Forum

Email ID changes to “Comcast”

Mdchurchill
New Poster

Email ID changes to “Comcast”

When I send an email from my Comcast account, it changes to “Comcast” when it hits the recipient’s inbox. It typically gets filtered to their spam/junk folder. This is new behavior and is a problem.
Again
Expert

Re: Email ID changes to “Comcast”


@Mdchurchill wrote:
When I send an email from my Comcast account, it changes to “Comcast” when it hits the recipient’s inbox. It typically gets filtered to their spam/junk folder. This is new behavior and is a problem.

Open a Compose window.

In the From line click on the down arrow.

Click on Edit names.

Put a check mark next to the address you need to change and fill in the box.

Click Save.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!