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Email Filters

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Email Filters

Trying to prevent emails from a certain domain from reaching my account. I tried "Discard," but it only puts them in Spam, where I have to delete them manually. I tried to research "Reject with Reason," but I couldn't find any Xfinity documentation that explains what this is and how it works. (i.e. what should one enter in the Reason box?) I also tried searching for this forum, but I'm guessing they get archived after some time, because I saw some subjects that might address it, but when I clicked on the hyperlink for some of them, it just took me to the forum home page. So I apologize if this has been addressed previously, but I've struck out on everything so far. Thanks in advance!

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Gold Problem Solver

Re: Email Filters


@myXfinityAcct wrote: ... I tried "Discard," but it only puts them in Spam ...

If Comcast's systems determine that an email is spam, and if you have Enable Spam Filtering and Save A Copy checked in Settings, they'll deliver the message to the Spam folder instead of the Inbox. Filters only work on email delivered to the Inbox.

 


... I tried to research "Reject with Reason," but I couldn't find any Xfinity documentation ...

The post at https://forums.xfinity.com/t5/Email-Web-Browsing/blocking-emails-from-nl/m-p/3201730#M207071 describes it.

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Expert

Re: Email Filters


@myXfinityAcct wrote:

Trying to prevent emails from a certain domain from reaching my account. I tried "Discard," but it only puts them in Spam, where I have to delete them manually. I tried to research "Reject with Reason," but I couldn't find any Xfinity documentation that explains what this is and how it works. (i.e. what should one enter in the Reason box?) I also tried searching for this forum, but I'm guessing they get archived after some time, because I saw some subjects that might address it, but when I clicked on the hyperlink for some of them, it just took me to the forum home page. So I apologize if this has been addressed previously, but I've struck out on everything so far. Thanks in advance!


"Reject with reason" is an action you can assign to a filter.  It lets you generate a "bounce" message to a particular sender that you don't want emails from.



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