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Email Filters not working

2bobboss
New Poster

Email Filters not working

Rules I want performed and Folders they are to be directed to:

 

Move to folder z APPS.JPGMove to folder z BUSINESS.JPGMove to folder z CARS & TRUCKS.JPGMy Folders.JPG

BruceW
Gold Problem Solver

Re: Email Filters not working

The images you posted aren't visible. They all look like this:

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This is probably because the images require moderator approval. That could take a while. You could upload the images to a file sharing site and post links to them here, or post text instead of images.

2bobboss
New Poster

Re: Email Filters not working

Will do

2bobboss
New Poster

Re: Email Filters not working

BruceW
Gold Problem Solver

Re: Email Filters not working


@2bobboss wrote: Link to Dropbox:  https://www.dropbox.com/s/weztvn73w7ksfvj/Xfinity%20filters.jpg?dl=0

That looks OK. Is the filter enabled in settings (filter name in bold, followed by "Edit   Disable")?

What happens when one of the target emails arrives? Does it satisfy a previous rule that does not have "Process subsequent rules" set?

jp4120
Contributor

Re: Email Filters not working

i have 40 filters that have been working fine - some i discard since comcast email cant' handle spam, some i send to folders. past 2 days nothing is working, all email is coming into my inbox, not sure if i reached a limit because (you guessed it ) none of the genius's that answer the support phone know what i am talking about......anyone else have this problem? 

jpWestbrook55
New Poster

Re: Email Filters not working

My filters are also not working.  I have only three that are looking in subject containing certain information.  They direct emails to different folders.  They allow processing subsequent filters.  They are not redirecting emails that meet the single criteria.

jp4120
Contributor

Re: Email Filters not working

i was able to enable the spam filter also - sadly nobody that answers the phone for comcast is able to help with anything complex - i figured this out on my own.   

so now i use filter rules for putting annoying daily emails from retailers into folders....worx, ancestry.com,  poolsupplyworld etc,   and  i use the spam filter for the true fraudulent criminals...fake emails from paypal and fake from amazon or microsoft....