The images you posted aren't visible. They all look like this:
This is probably because the images require moderator approval. That could take a while. You could upload the images to a file sharing site and post links to them here, or post text instead of images.
i have 40 filters that have been working fine - some i discard since comcast email cant' handle spam, some i send to folders. past 2 days nothing is working, all email is coming into my inbox, not sure if i reached a limit because (you guessed it ) none of the genius's that answer the support phone know what i am talking about......anyone else have this problem?
@user_c308e4 Please start a new thread with your issue explaining in detail the problem. Please leave out any personal identifying information. And, FWIW, a tech coming out won't be able to help you with your email problem.
Personal identifying information can include:
Full name
Address
Email address [any]
Phone number
Account number
Closing a 15 month old thread.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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My filters are also not working. I have only three that are looking in subject containing certain information. They direct emails to different folders. They allow processing subsequent filters. They are not redirecting emails that meet the single criteria.
i was able to enable the spam filter also - sadly nobody that answers the phone for comcast is able to help with anything complex - i figured this out on my own.
so now i use filter rules for putting annoying daily emails from retailers into folders....worx, ancestry.com, poolsupplyworld etc, and i use the spam filter for the true fraudulent criminals...fake emails from paypal and fake from amazon or microsoft....
What kind of filters and what parameters did you use?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
2bobboss
New Poster
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18 Messages
5 years ago
Will do
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2bobboss
New Poster
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18 Messages
5 years ago
Link to Dropbox: https://www.dropbox.com/s/weztvn73w7ksfvj/Xfinity%20filters.jpg?dl=0
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BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
The images you posted aren't visible. They all look like this:
This is probably because the images require moderator approval. That could take a while. You could upload the images to a file sharing site and post links to them here, or post text instead of images.
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BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
That looks OK. Is the filter enabled in settings (filter name in bold, followed by "Edit Disable")?
What happens when one of the target emails arrives? Does it satisfy a previous rule that does not have "Process subsequent rules" set?
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jp4120
Contributor
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29 Messages
5 years ago
i have 40 filters that have been working fine - some i discard since comcast email cant' handle spam, some i send to folders. past 2 days nothing is working, all email is coming into my inbox, not sure if i reached a limit because (you guessed it ) none of the genius's that answer the support phone know what i am talking about......anyone else have this problem?
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jpWestbrook55
New Poster
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2 Messages
5 years ago
My filters are also not working. I have only three that are looking in subject containing certain information. They direct emails to different folders. They allow processing subsequent filters. They are not redirecting emails that meet the single criteria.
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jp4120
Contributor
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29 Messages
5 years ago
i was able to enable the spam filter also - sadly nobody that answers the phone for comcast is able to help with anything complex - i figured this out on my own.
so now i use filter rules for putting annoying daily emails from retailers into folders....worx, ancestry.com, poolsupplyworld etc, and i use the spam filter for the true fraudulent criminals...fake emails from paypal and fake from amazon or microsoft....
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juniata123
Visitor
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2 Messages
4 years ago
My filters are not working. I have called Xfinity multiple times and they have no idea what I am talking about. Did anyone figure this out?
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