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Email Automatically Logging Me Out

New Poster

Email Automatically Logging Me Out

Over the last several days, I have noticed that my email has been automatically loggin me out.  At first I thought it was timing out, because I would leave my email window open and be working on other tabs or software applications.  But tonight I was actually reading my email and it logged me out.  Is there something in the settings I need to change???

Thanks,

Jean

Regular Visitor

Re: Email Automatically Logging Me Out

Unfortuantely I am having the same problem with being automatically logged out of my e-mail.  I've tried 2 browers, Chrome and  Edge, but no luck.   I called tech support but they were not able to help.  Very frustrating.  

 

Mick

New Poster

Re: Email Automatically Logging Me Out

I have been having the issue of getting logged out over and over and am tired of having to log in. I called and got a bunch of answers that are in no way related to the problem.  So, now they said they would reset it. They gave me a ticket number and said if it happens again to call. It happened within in minutes after I hung up with them.