Regular Visitor
•
5 Messages
Email Automatically Changing to "Read" Status
Hello All,
For some reason, when I open emails now they don't automatically change to "Read" status. How can I get that changed?
Thanks!
Regular Visitor
•
5 Messages
Hello All,
For some reason, when I open emails now they don't automatically change to "Read" status. How can I get that changed?
Thanks!
jav6joev
Gold Problem Solver
•
2.2K Messages
6 years ago
How/what app are you using to open email?
0
0
jav6joev
Gold Problem Solver
•
2.2K Messages
6 years ago
Have you tried other browsers, to see if it is related to Chrome?
0
0
njbergstrom
Regular Visitor
•
5 Messages
6 years ago
Hi Joe!
Thanks for your reply! I'm just using the Comcast email application with Chrome. Another problem I'm now having is once I open an email to read it, it no longer is listed in my inbox. I have to do a search to find it again. Any ideas on the that problem also?
Thanks!!
Nels
0
0
jav6joev
Gold Problem Solver
•
2.2K Messages
6 years ago
Good...anything changed that you know of? Or, just started working? Might have been account/database related glitch that somehow cleared itself up or someone reset something.
0
0
njbergstrom
Regular Visitor
•
5 Messages
6 years ago
Hi Joe,
It turns out that it is working now.
Thanks!
0
0
jav6joev
Gold Problem Solver
•
2.2K Messages
6 years ago
0
0
njbergstrom
Regular Visitor
•
5 Messages
6 years ago
Hi Joe,
It started happening again and it is specific to Chrome. What's worse is when I open one to read it, sometimes it snaps back to my inbox list but the email I had opened is no longer in the list. Even if it stays open, as soon as I click the back button, the email is no longer in the list. The only way to get it back is to remember enough about it to successfully find it in a search. Even checking other folders manually I can't find it. Any suggestions?
Thanks!
0
0