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Are you using Chrome for your browser? If so, this is a known issue with Google. Until it gets sorted out try--------1) Disable the pop-up blocker in Chrome. 2) Right-click on the link and open it in a new window or tab from that menu. 3) Drag and drop the link up into the address bar and hit Enter.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
