E-mail box capacity

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@graylinggroup wrote:

I have deleted 99% of my emails

in box  and sent...

 

What else can I do to see a dramatic change in capacity

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Did you empty the Trash?

In your browser, clear your cache and then close your browser and start it in a new session.  Does the capacity then go down?

Yes still having issue

need help

Greetings, graylinggroup! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I certainly apologize for the delay in response. I would like to know if you are still having issues with your email and trying to get it cleared up. If you are, please send me a PM with your first and last name so I may further assist you.

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Thank you for reaching back out to us. I would certainly like to look into this further. Can you please send me a PM so I may further assist you?

Hello, graylinggroup. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.