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E-mail box capacity

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New Poster

E-mail box capacity

I have deleted 99% of my emails

in box  and sent...

 

What else can I do to see a dramatic change in capacity

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Expert

Re: E-mail box capacity


@graylinggroup wrote:

I have deleted 99% of my emails

in box  and sent...

 

What else can I do to see a dramatic change in capacity


Did you empty the Trash?

 

In your browser, clear your cache and then close your browser and start it in a new session.  Does the capacity then go down?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: E-mail box capacity

Greetings, graylinggroup! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I certainly apologize for the delay in response. I would like to know if you are still having issues with your email and trying to get it cleared up. If you are, please send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: E-mail box capacity

Yes still having issue

 

need help

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Official Employee

Re: E-mail box capacity

Thank you for reaching back out to us. I would certainly like to look into this further. Can you please send me a PM so I may further assist you?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: E-mail box capacity

Hello, graylinggroup. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!