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E-mail being used for phising?

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New Poster

E-mail being used for phising?

I am getting multiple e-mails with a random person's name as the sender and someone from my address book as the subject.  I have changed by password but am still getting the e-mails.  What can I do to sop this?

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New Poster

Re: E-mail being used for phising?

Same here.. Looking forhelp to block phishing emails . Xfinity needs to step up to filter such emails. I keep getting  one or two everyday

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Expert

Re: E-mail being used for phising?

Mark them as spam. https://www.xfinity.com/support/articles/mark-email-as-spam-xfinity-connect 


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Contributor

Re: E-mail being used for phising?

I have not seen marking as spam as helping whatsoever. 

 

Note that many of us do *not* use the xfinity web site to check our mail.  If the phone app is capable of learning spam I can't tell.

 

Have marked consistently, does not slow the numbers.

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New Poster

Re: E-mail being used for phising?

I have marked as SPAM but it has helped.  

 

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Regular Contributor

Re: E-mail being used for phising?

The spammer/scammer may not have gotten into YOUR address book – they may have gotten into a friend's address book which has many of the same contacts.  Once they have someone's address book, the data is out there and there's not much to be done about it.  (Unless the people whose email addresses are being used are willing to switch to new addresses.)