New Poster
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2 Messages
E-mail being used for phising?
I am getting multiple e-mails with a random person's name as the sender and someone from my address book as the subject. I have changed by password but am still getting the e-mails. What can I do to sop this?
Swamyv
New Poster
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1 Message
5 years ago
Same here.. Looking forhelp to block phishing emails . Xfinity needs to step up to filter such emails. I keep getting one or two everyday
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rightfooted
Expert
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1.4K Messages
5 years ago
Mark them as spam. https://www.xfinity.com/support/articles/mark-email-as-spam-xfinity-connect
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tmwellington
Contributor
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21 Messages
5 years ago
I have not seen marking as spam as helping whatsoever.
Note that many of us do *not* use the xfinity web site to check our mail. If the phone app is capable of learning spam I can't tell.
Have marked consistently, does not slow the numbers.
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lori_gibson
New Poster
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2 Messages
5 years ago
I have marked as SPAM but it has helped.
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strega7
Contributor
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414 Messages
5 years ago
The spammer/scammer may not have gotten into YOUR address book – they may have gotten into a friend's address book which has many of the same contacts. Once they have someone's address book, the data is out there and there's not much to be done about it. (Unless the people whose email addresses are being used are willing to switch to new addresses.)
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