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Duplicate email

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Regular Visitor

Duplicate email

Send and recieve emails duplicates started yesterday.  How can the problem be fixed?

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Expert

Re: Duplicate email

Are you using only the webmail interface and a browser?  Or is the account enabled in an email client like Outlook or Thunderbird?  A mobile app?  How are you accessing your email?



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Regular Visitor

Re: Duplicate email

It only happens when using xfinity connect throught MS Edge/Windows 10 pro. Never a problem over a period of years until now. Sending email using my Samsung phone and tablet does not duplicate. Noticed it's only outgoing mail that duplicates from the pc.