Catania2943's profile

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Saturday, August 22nd, 2020 12:00 PM

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Device unpaused in app but internet still paused

Hello,
I checked that my laptop is unpaused in the xfinity app; however, when I try to browse using Google Chrome, I get a message that says my device is paused. This only occurs on certain websites, Amazon being one. Any help is appreciated.

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29.7K Messages

5 years ago

Try clearing cache and history in Chrome, then close it out and restart it in a fresh session.  Also, does the same thing happen if you use a different browser?

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