Thank you for posting to the Xfinity Forums! I'd be more than happy to help deprovision your devices. Please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".
Hello, we haven't heard from you but please don't hesitate to reach back out and create another post if you still need assistance. We are here to help!