Community Forum

Deleting messages

Jamochadiva
New Poster

Deleting messages

Why do I no longer have the option of highlighting the emails I want to delete versus now I only have the option of deleting ALL messages or one by one which is time consuming.

BruceW
Gold Problem Solver

Re: Deleting messages

Comcast said over a month ago that a fix is in the works. See https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3276335#M213220 and the employee reply to it.

 

Until they fix it, the best workaround I know of is to:

  • Click the Select box for the first message in the delete range, then
  • Shift-click the last message in the delete range, then
  • Click to clear the Select box for any messages in the range you don't want to delete, then
  • Click the Trash icon.