Regular Visitor
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2 Messages
Delete mail folder in comcast webmail
How do I permanently delete a mail folder in Comcast mail?
I created a mail folder, and I no longer need it. I've tried to delete it by clicking on the folder, then clicking on the three horizontal bars to the right of the folder name, and selecting 'delete.' The folder is deleted.
When next I sign into comcast.net email, the folder is back. I do the same thing as before, and the same thing happens. The only difference is that previously deleted folders have been moved to my 'Trash' folder. I delete them from that folder, but soon enough, the folder I want permanently deleted appears again in my list of folder.
Latoque
Expert
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29.7K Messages
5 years ago
I tried it using Firefox on my iMac, and I cannot duplicate what you are describing. If I delete a folder it goes to Trash, and if I delete again from there it's gone and does not come back when I sign out and back in again. Try using a different browser and see if the same thing happens.
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DRS-COS
Regular Visitor
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2 Messages
5 years ago
Thanks for the reply. I don't think the browser is the problem. Rather, it's comcast, inasmuch as I'm using a browser to access comcast's mail servers. I'll try accessing the webmail with Microsoft Edge (I don't use Firefox), and delete the folder. Stay tuned....
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DaGod
New Poster
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2 Messages
5 years ago
I figured it out.
Go to the Gear tab in the upper right part of the browser and click on settings
then go to accounts, you will see a list of all the emails/folders you don't want just hit the trash can...
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DaGod
New Poster
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2 Messages
5 years ago
Have you had any success in removing the folder because I am having the same issue? Please let me know if you figured it out.
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