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Delete email FOLDERS please.

abanta
Frequent Visitor

Delete email FOLDERS please.

On the left side of the email page there are "folders" that enable me to check other email accounts without logging out.  However, after I changed passwords recently, these give me an error message that seems to indicate I should change all the passwords back.  Back to compromised passwords.

There is no option to edit the folders.  There is no option to delete them and start over.

The tech support guy I spoke to didn't understand the problem, not even after I added an account with his name and created a "folder" enabling me to access it from my main log in.

What do I do?

Error

Your mail account ----------@comcast.net was disabled due to invalid credentials. Please edit the account and enter correct credentials to enable it again.


Latoque
Expert

Re: Delete email FOLDERS please.

I assume you mean the section called "Add mail account"?  It's a handy mail fetcher.  In order to get this sorted out, click on the gear icon in the upper right corner of the screen on the Inbox page, then on Settings>>>Accounts.  There you will see any external accounts you have added.  At the far right end of each one is a Trashcan icon.  Click on that to delete the account and then go back and re-enter it in the "Add mail account" section.  See if that works for you.



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BruceW
Gold Problem Solver

Re: Delete email FOLDERS please.


@abanta wrote: ... There is no option to edit the folders. ...

You can click Edit under (gear icon) / Settings / Accounts if you need to change the Incoming and Outgoing server passwords in webmail.