Community Forum

Customer support

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New Poster

Customer support

Customer support is totally useless.  I need to TALK TO A REAL PERSON!  Email today is impossibly slow.  My wife cannot even receive emails on her iphone.   She gets a "imap.comcast.net  is not responding" message.  I cannot even open emails on my new desk top.  Comcast does not porvide phone numbers for tech support.  

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Gold Problem Solver

Re: Customer support

Please see https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. You can call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/. 

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Frequent Visitor

Re: Customer support

I have had multiple troubles with Comcs since December and dbefore the covid nonsense, I was finally shunted tho the Phillipines where  they couldn't be understood and knww less thqan noting; I finally stopped keeping a record at 40 hours on the phone with 31 people. Now they just take your money and flip you off. It's impossible and a monoply.