markpinder2's profile

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Friday, April 3rd, 2020 8:00 PM

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Contact email goes to spam

A contact of mine that I have emailed over the last couple of months, now all of his emails go to my spam folder.  What do I do to correct this?

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Expert

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29.7K Messages

5 years ago

Mark them as Not Spam when they get to the Spam folder to help "train" the filters.  It may take many markings and time to get it right.  If it persists, you can call Comcast security and see if they can tweak your account-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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