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Connection timed out

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New Poster

Connection timed out

Connection timed out, reload page. What's this all about and how do I fix this? It's really annoying when I'm in a hurry to open my email.

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New Poster

Compose email glitches

"Composing" an email all of a sudden has these glitches: won't let me enter a subject until after I hit send, won't let me delete an addressee. Something new every day. It's just an email, folks!

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New Poster

Re: Connection timed out

I have the same problem on my Chromebook.  Have you found a solution?

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Official Employee

Re: Compose email glitches

Thanks for using the Xfinity Forum to report the issues you're having when attempting to send an email, @kv369, and @hammelman. We apologize for the experience and understand how much of an inconvenience this can be.

 

What type of device are you using? 

Are you using the Xfinity Connect App or Portal, or are you using a third-party email client like Outlook or MacMail? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Compose email glitches

I am using a Samsung Chromebook and attempting to connect to the Xfinity app