Community Forum

Company emails being blocked

mitchiel
New Poster

Company emails being blocked

Hello @CCAntiSpam 

 

I work at Village Theatre.  We recently started emailing our tickets as a PDF attachment.  But none of our patrons who are comcast customers are receiving them.  Can you please put our domain on your white list?  It's @mg.villagetheatre.org.

 

Thank you!

CCAntiSpam
Bronze Problem Solver

Re: Company emails being blocked

@mitchiel Your messages are being delivered to us with a domain that has no valid DNS records (mg.villagetheatre.org).   If you have further questions, let me know.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!