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Comcast to msn.com

PaulVar
New Poster

Comcast to msn.com

Sending emails to msn.com customer, never received but show in my comcast sent files?

ComcastCSAEmail
Official Employee

Re: Comcast to msn.com

@PaulVar i've checked our backend server logs and they confirm the emails were delivered to msn.com. The response from their servers is that the email was forwarded. This in majority of cases means the msn.com server routed the emails to their spam filtration system. You may want to have the recipients check their spam folders. 


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PaulVar
New Poster

Re: Comcast to msn.com

Checked spam and junk folders on receivers msn emails. No record of the 5-10 emails I sent in several days.  Or sure where to turn next?

ComcastCSAEmail
Official Employee

Re: Comcast to msn.com

Unfortunately, only msn.com would have further insight at this point.


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