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Monday, March 2nd, 2020 11:00 AM

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Comcast spam filter and deleted thread

Comcast,

 

Issue #1: there was a long thread on this forum about Comcast's spam filter. There were multiple responses by various people, including by ComcastAntiSpam, who is (was?) a Comcast employee.

 

I bumped the thread last week because I'm still seeing issues. However, the thread has now disappeared from this forum. Could you please explain why?

 

Issue #2: I am still getting emails going to spam when they shouldn't, no matter how often I mark them as not spam via Comcast's email clients. I had suggested that Comcast provide each user with a white list, which would tell the spam filter to let these emails through on a per user basis. I was told that the feature was coming, yet I've not seen anything.

 

Please provide an update on this, as well as a solution for these emails going to Spam repeatedly.

 

Thanks.

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