New Poster
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1 Message
Comcast not allowing access to websites
Hi,
We are having issues with accessing websites based on the comcast network. We have done tracing and testing and we have changed the DNS setting to 8.8.8.8 and it works fine. If we use Comcast, it pings back no IP which then shows domain not accessible on Comcast Network.
dig @dns101.comcast.net www.doorage.com should return an IP but doesn't
but dig @8.8.8.8 www.doorage.com does return the correct IP
Domain Information is Doorage.com
Another domain having similar issues is Local17Insulators.com
We have troubleshooted all day, and it's a Comcast issue for sure. We have 3 IT engineers on this, and we are running out of options here.
BruceW
Gold Problem Solver
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25.5K Messages
4 years ago
Did you try 75.75.75.75, 75.75.76.76, cdns01.comcast.net, or cdns02.comcast.net?
What does traceroute 75.75.75.75 return?
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XfinityCSAEmail
Official Employee
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1K Messages
4 years ago
can you provide more details? I have tested and accessed both websites from a residential Comcast network with no issues.
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