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Comcast email

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Comcast email

I am suddenly not receiving any email updates in my comcast account.  I've used the account every day even though I'm no longer a comcast customer. The last emails were received yesterday. Is there anything I can do to keep receiving emails, as I have sent test emails and they are not being received.

Thank you

Expert

Re: Comcast email


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  Also, sign out of the account and back in again.



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Problem Solver

Re: Comcast email


@claud22 wrote:

I am suddenly not receiving any email updates in my comcast account.  I've used the account every day even though I'm no longer a comcast customer. The last emails were received yesterday. Is there anything I can do to keep receiving emails, as I have sent test emails and they are not being received.

Thank you


If you're no longer a Comcast customer that might be the reason.

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Expert

Re: Comcast email


@MikeB39A wrote:

@claud22 wrote:

I am suddenly not receiving any email updates in my comcast account.  I've used the account every day even though I'm no longer a comcast customer. The last emails were received yesterday. Is there anything I can do to keep receiving emails, as I have sent test emails and they are not being received.

Thank you


If you're no longer a Comcast customer that might be the reason.


If the OP has kept the account signed-in periodically, it should still be active and accessible.  Comcast adopted the policy of letting former customers retain the email account about 2 1/2 or 3 years ago.  For more information see here---------------

 

https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------

https://www.xfinity.com/support/articles/email-activity

 

 



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