BreezeDog's profile

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2 Messages

Sunday, August 25th, 2019 4:00 PM

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Comcast e-mail

Hello,

 

I am using xfinity e-mail, and I have lost my box on the left side that shows my folders etc.  Can someone point me to the simple thing that has me stumped?  I have no idea how I turned that view off either!  (I have also had trouble creating any new folders)

 

Thanks in advance!!

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Expert

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32K Messages

6 years ago


@BreezeDog wrote:

Hello,

 

I am using xfinity e-mail, and I have lost my box on the left side that shows my folders etc.  Can someone point me to the simple thing that has me stumped?  I have no idea how I turned that view off either!  (I have also had trouble creating any new folders)

 

Thanks in advance!!


At the bottom of the webmail page in the lower left corner you should see Show Folders.  Clicking on that should bring them back into view.

Gold Problem Solver

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26.5K Messages

6 years ago


@BreezeDog wrote: ... I have lost my box on the left side that shows my folders etc. ...

For reference, see the "Where did my folders & search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html.

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