dbpdesign's profile

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1 Message

Sunday, May 3rd, 2020 9:00 PM

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Cannot recieve any emails with one comcast account, but can with another

I have stopped recieving emails on 5/1 on emailA@comcast.net,  but my other one, emailB@comcast.net,  is recieving emails just fine. I am using the Chrome browser to access Xfinity mail inbox. I updated the mail info in Outlook and my iPhone, and I get all my emails from 5/1 and prior with emailA@comcast.net, no filters are on, my spam filter is off, I tried changing the password, no difference there. I think it must be an Xfinity side issue, but other than that I have no clue.

 

@ComcastCSAEmail 

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Official Employee

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1K Messages

5 years ago

please PM me the email you are having issues with and ill investigate further

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