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Cannot open attachments

Regular Visitor

Cannot open attachments

Hi,

 the last few months, I have not been able to click on an attachment and open it. 

Also, when I attach something to a letter, I cannot review it as it will not open.

Expert

Re: Cannot open attachments


@bakecity wrote:

Hi,

 the last few months, I have not been able to click on an attachment and open it. 

What happens when you try?  Are you getting any error messages?  Do you have an associated app that will open the attachments?

Also, when I attach something to a letter, I cannot review it as it will not open.

This is now by design.


 


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Regular Visitor

Re: Cannot open attachments

I don't like the new design. I like to double check my attachments before I send it off.

 

Nothing happens when I click on the attachments sent to me. I think I'm gonna scrap Xfinity email. Their upgrades are down grades. They should have left it just the way it was.

Expert

Re: Cannot open attachments


@bakecity wrote:

I don't like the new design. I like to double check my attachments before I send it off.

 

Nothing happens when I click on the attachments sent to me. I think I'm gonna scrap Xfinity email. Their upgrades are down grades. They should have left it just the way it was.


Rather than ditching Xfinity Connect, have you considered using a desktop email client?  You have more control over your email using a client.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!