dawb's profile

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2 Messages

Thursday, October 24th, 2019 5:00 AM

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Cannot Access Email with Chromebook

I am able to access xfinity email using Chrome on my phone but I am unable to access it on my chromebook.  This just started happening yesterday.  I have cleared cache and cookies and even powerwashed but still unable to access. DNS_PROBE_FINISHED_NXDOMAIN is the error that I am getting.  Any ideas?

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Expert

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29.7K Messages

6 years ago

I found this with a search of that error for Chrombooks-------------

 

https://support.google.com/chromebook/answer/6100591?hl=en

 

Also, try accessing Xfinity with this link and see if it works----------------

 

Xfinity and Appsuite email 

New Poster

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2 Messages

6 years ago

Thanks bunches.  I actually shut down my chromebook, went into the XFI app and reset the gateway and then turned my chromebook back on and I am now able to access the emails.  it was realy wierd though.  I thought it was Chrome itself but I was able to access the emails on my phone in Chrome without issue.

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