Can't reach a specific web site.

[rcapppgh]

I am having trouble getting to a website. The website is www.jbfonlinepittsburgh. I can sometimes get to it on the Xfinity network, but there are times when I receive the message that the connection has timed out. I have tried a variety of browsers and with similar results. I can get to the site if I turn off wifi on my phone and use the Verizon data network to get to the site. Is there something wrong with the site? Is Xfinity blocking the site?

[jav6joev]

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@rcapppgh wrote:

I am having trouble getting to a website. The website is www.jbfonlinepittsburgh. I can sometimes get to it on the Xfinity network, but there are times when I receive the message that the connection has timed out. I have tried a variety of browsers and with similar results. I can get to the site if I turn off wifi on my phone and use the Verizon data network to get to the site. Is there something wrong with the site? Is Xfinity blocking the site?

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Could be an issue with the Comcast Domain Name Servers getting updates for that domain.  Or the updates are pointing to servers/routers that are having issues.  Verizon DNS servers may not be getting those same updates or don't have the routing issues to the problem domain destination.

[EG]

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@rcapppgh wrote:

I am having trouble getting to a website. The website is www.jbfonlinepittsburgh. I can sometimes get to it on the Xfinity network, but there are times when I receive the message that the connection has timed out. I have tried a variety of browsers and with similar results. I can get to the site if I turn off wifi on my phone and use the Verizon data network to get to the site. Is there something wrong with the site? Is Xfinity blocking the site?

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Perhaps posting the output of a traceroute to the site when you can't reach it will reveal a clue about what's going on / where the blockage is.