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App Cannot load photos to email on my ipad

maclad
Regular Visitor

App Cannot load photos to email on my ipad

Works on my iphone n

but not on my ipad

all settings match

Rustyben
Expert

Re: App Cannot load photos to email on my ipad

moved post to email area of the forum



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Latoque
Expert

Re: App Cannot load photos to email on my ipad


@maclad wrote:

Works on my iphone n

but not on my ipad

all settings match


Exactly what happens on the iPad when you try to attach a photo to an email?  Are you using the Mail app on the phone, or just Safari and the webmail?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
maclad
Regular Visitor

Re: App Cannot load photos to email on my ipad

I open my xfinityemail app. Select new email, filling in to, subject , body. Click on attachment. And i see a photo album with zero photos.

if i go into photos and select a photo to email, there is a choice of my yahoo account and my gmail but no choice for xfinity not even the generic mail app.

i have tried deleting and reloading

i also no longer get the phone alerts on my iPhone or ipad...just on the television.