Frequent Visitor
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9 Messages
All my websites and now my homepage
For some reason, when I signed into my Gmail it showed me a page I have never seen and asked me to sign in. It is a page I have never seen, like if I was new to Gmail and to sign in. This never happened before. Normally, it automatically logs me and I don't need to sign in with my user name and password. Not just my email, all the sites I go to it is happening. And many I don't know my user name and password. It is difficult on some to get signed in and my Surface computer remembers my user name and passwords. And when I shut down the computer and later logged in, I was hoping it would have straightened out. Nope. Now on my homepage of where I have sites I visit often to show up in a box and I click there to go to those pages. Now there are numerous ones missing. I use Edge I think it is called that is on my Surface computer. Can anyone tell me what is happening or why it is happening if it never did before~?
Latoque
Expert
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29.7K Messages
5 years ago
Remembering sign-in credentials is a function of cookies from the website that are placed in your browser's memory when you visit a site and sign-in. If you have cleared your browsing history, that would delete those cookies and you would need to sign in again. Can you try with a different browser like Chrome or Firefox that you might use?
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veggienut
Frequent Visitor
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9 Messages
5 years ago
I never cleared my browing history. If I use another one, I would have to know my user name and password. If I don't and in 3 times of attempting, I will be locked out.
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Latoque
Expert
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29.7K Messages
5 years ago
The user ID is that portion of the email address to the left of the @ symbol. You could try resetting the password------------------
http://www.xfinity.com/password
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strega7
Contributor
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413 Messages
5 years ago
I don't recommend using cookies in a browser as your primary way of storing login information. That can change or get lost with a browser or computer change. Sometimes sites just log you out because your last login is so long ago, cookies expire, sometimes they accidentally expire because the date is set wrong on the computer, sometimes someone runs a "cleaner" program and it deletes them, etc.
A password manager like KeePass, or even a physical note book is better for that.
Or, like Latoque suggested, you can do what my mom does and the use the forgot/reset password feature every time you login to anything. 🙂
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veggienut
Frequent Visitor
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9 Messages
5 years ago
I'm trying now to reset one of them, which is difficult. I have numerous of steps to go thru with numerous of emails of resetting it. I don't know how it got erased and no updates were done that I know of. When I did have updates nothing like this happened. Now I need to go to email #2 to get verified again. This is crazy but I had to go thru too many steps to get this far.
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veggienut
Frequent Visitor
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9 Messages
5 years ago
I don't know what cookies are or KeePass.
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EG
Expert
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111.4K Messages
5 years ago
https://www.google.com/search?q=what+are+cookies&rlz=1C1SQJL_enUS782US782&oq=what+are+cookies&aqs=chrome..69i57j0l7.12318j0j8&sourceid=chrome&ie=UTF-8
https://www.google.com/search?q=what+is+keepass&rlz=1C1SQJL_enUS782US782&oq=What+is+keepass&aqs=chrome.0.0l8.9675j0j8&sourceid=chrome&ie=UTF-8
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