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Add another email address to comcast.net

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Contributor

Add another email address to comcast.net

How do I add a new email address to my Comcast account? Every time I try to find a solution, I get how to add a new USER to my account. I don't want to add a new user, I want a separate new email address to get mail relating to a volunteer organization. I don't want people to send email to my personal account. 

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Expert

Re: Add another email address to comcast.net


@JohnH1 wrote:

How do I add a new email address to my Comcast account? Every time I try to find a solution, I get how to add a new USER to my account. I don't want to add a new user, I want a separate new email address to get mail relating to a volunteer organization. I don't want people to send email to my personal account. 


You follow those same instructions for a new email address.


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New Poster

Re: Add another email address to comcast.net

That's fine, except I can't do that, either.

 

The Comcast website is very difficult to navigate. Finding solutions is very difficult.

 

I simply need to reset my email password for my main email account. How hard should it be to find this answer?

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Expert

Re: Add another email address to comcast.net

You just scroll down to the bottom of the Xfinity homepage and use this link------------

 

https://idm.xfinity.com/myaccount/reset



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Add another email address to comcast.net

Your proposed solution has absolutely nothing to do with the question asked

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Re: Add another email address to comcast.net


@vpriga wrote:

Your proposed solution has absolutely nothing to do with the question asked


There were two questions asked, and both were answered.  Which one are you referring to, and which poster are you referring to?  Using the quote function helps a great deal when replying to posts.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!